Recent Posts

The Process of Making a Flood Cut

8/14/2022 (Permalink)

Flooding often leads to water damage, and water damage often leads to the removal of affected items and structures. If your home in San Diego, floods during a storm, mitigation experts may have to use a flood cut to determine how much of your wall to tear out. A flood cut is a mark that is made 12-18 inches above the perceivable water damage to a wall to mark the point to which the technicians need to remove the drywall. Here are the steps of using a flood cut.

1. Determine Necessity

A flood cut is not always necessary. If water damage is minimal or the water is clean, the wall probably doesn't need to be removed. When the flooding is the result of a storm, however, the contamination of the water seeps into the walls. It's best, therefore, to mark them with a flood cut and remove the walls, especially if they are saturated.

2. Prepare for Mess

Removing the drywall is usually a pretty messy process. You will probably see the professionals put a tarp down before they begin. It's also advisable for them to wear gloves and protective clothing, especially if they will be removing damp insulation that's behind the wall.

3. Remove Wall

Once there is a tarp down to catch the falling drywall, the demolition process can begin. Technicians start at the flood cut and remove everything below it, ensuring that all the water damage is gone.

4. Clean the Mess

The wall that they tear out has to go somewhere. Another benefit of using the tarp is that it makes for easy cleanup. They can just gather the edges to contain the mess and head to the dumpster.

5. Replace Wall

Many mitigation professionals are also restoration experts. They can put new insulation and a new wall back up and blend the paint so that it looks "Like it never even happened."

If you have flooding in your home, you may need a flood cut to mark the spot where the wall gets removed. Understanding the steps of the process can help you know what's going on when the professionals arrive. 

Commercial Insurance Basics

8/10/2022 (Permalink)

Property coverage is an essential item in every business budget. Most commercial insurance policies cover damage to your structure in San Diego, as well as any equipment, furniture or other items that are marred or destroyed in a fire. The answers to the following questions can help you decide which policy to purchase.

What Does a Commercial Insurance Policy Cover?


A basic policy is designed to pay for sudden, accidental occurrences that cause harm to your property. It prevents you from having to pay the cost of fire damage mitigation services out of pocket, and it doesn't just cover the building itself. Other features of your property may be included in the policy:

  • Office equipment
  • Furniture
  • Landscaping
  • External structures
  • Fences
  • Inventory
  • Important documents
  • Manufacturing machines

What Factors Affect Cost?


Most commercial insurance coverage provides comparable protection, but if there are factors that put your business at a higher risk of fire, your policy will likely cost more. For example, a restaurant owner is probably going to pay more for insurance than someone who runs an office building. Newer buildings with better safety features such as fire-resistant building materials and a state-of-the-art fire suppression system can often get better insurance rates. When you meet with your insurance agent, be sure to ask about the factors that affect the cost of your policy.

Does It Matter Whether You Own or Rent?


If you own property, you need insurance to cover all the items listed above in the event of a fire. If you are renting from someone else, though, you still need to protect yourself. Your landlord's policy will probably only cover the items he or she owns. You still need coverage for the items inside, such as computers, phones and files.
A commercial insurance policy can save you a lot of money in the event of a fire. Make sure you have the right coverage for your business.

Most Common Causes of House Fires

8/10/2022 (Permalink)

Fires can start in the smallest of ways and turn into the biggest problems. It's important to check your home regularly and be aware of the most common ways a fire can start to protect you and your family. 

So, what are the most common ways that a fire can start in your home? 

  • Lighting: Most people do not think that lighting can be the cause of a home fire. Make sure that lamps cannot be knocked over, and that lamp shades are not too hot. 
  • Cooking: Be sure to not leave foods that are being cooked on the stove unattended to. If you need to leave the kitchen, ask someone to keep an eye on the food. it is very easy to get distracted by a phone call or tending to a child and forget you have food on the stove. 
  • Flammable Liquids: Do you keep flammable liquids in your garage? If you answered yes, you are not alone as most people do keep flammable liquids in their garage. Be sure to keep them away from heat sources and check the label before selecting an area for storage. 
  • Smoking in Bedrooms: It's best to not smoke in bedrooms as the cigarette bud can still be lit for hours after the cigarette bud has been put out. 
  • Bad Wiring in your Home: If you notice the lights go down with you use a certain appliance, this could be an indication that the wiring in your home is bad. To be safe, have an electrician come out to check. 
  • Children & Curiosity: Make sure to keep matches, and lighters away from children. Teach your children how to stop, drop and roll just in case!
  • Portable Heaters: Be sure to keep portable heaters away from fabrics as they can get really hot and cause a fire. 
  • Candles: Candles are a great way to add ambiance to your home and fill the room with your favorite scents! Be sure you don't leave candles unattended to, they're kept away from fabrics, and also kept on sturdy surfaces and away from children. Practice these tips so you can continue to enjoy your favorite scents every season.

Flood Damage from Bathtub Overflow

8/10/2022 (Permalink)

When you forget to turn off the water in your tub to take a phone call, a child starts the water and leaves it without telling anyone, or your overflow drain was not working correctly, you have accidental water damage. This can cause severe damage to your home that you need to address quickly.

Flood damage can affect your carpeting, subfloor, drywall, the ceiling and walls underneath the tub, and more. Depending on how quickly you call a remediation company like SERVPRO to repair the water damage, many of these can be saved. When you let the issue sit for several days, you may deal with a strong odor and microbial growth behind the drywall. Plus, since the water had time to soak into the subfloor, the floor's moisture content is very high, creating the need to remove the subfloor to ensure that it dries thoroughly.

When water goes down through the ceiling, you have damage to ceiling tiles or sections of your ceiling. We need to take these down to properly dry the area above them and replace sections of the ceiling. A setup of ducting can be inserted into the ceiling area affected so we can pump warm, dry, dehumidified air into the cavity to speed up drying and guard against the growth of mold.

With SERVPRO, the moisture content is checked daily with moisture meters, hygrometers, and hydro sensors. Snake cameras may also be employed to give visual confirmation that confined areas such as under cabinets or in the wall cavities are thoroughly dry.

Other areas that were hit by the water below the bathroom are dried using containment, air movers, and dehumidifiers. The containment minimizes the volume of air to be dried. It speeds up the drying of the ceiling because of water moving from an area of high water concentration to an area of low concentration.

If you experience a water loss due to an overflowed bathtub, call the professionals at SERVPRO of Point Loma to make it “Like it never even happened.” 

Why SERVPRO of Point Loma?

8/9/2022 (Permalink)

Should you happen to have fire damage or water damage at your property, would you know who to call? Would you know who to turn to?  Across Mid Missouri the majority of insurance agents trust one name in the industry: SERVPRO of Point Loma. So, why SERVPRO? The same reason local insurance agents choose us.

In a recent survey, local insurance agents said they are extremely satisfied with the results they received from SERVPRO of Point Loma. That is because we are committed to creating happy customers, happy insurance agents, and happy customers of insurance agents.

Fire and water damage can be highly unpredictable. If it strikes your home or business, you can feel confident knowing SERVPRO of Point Loma will be there to help you in your dire time of need. We will be there to help you put life back together. We will make the damage, “Like it never even happened.”

You can be equipped with the knowledge that our experienced and qualified professionals here at SERVPRO of Point Loma will treat you and your customers with the utmost respect, compassion, and dignity. Integrity is a word that we take seriously here at our local franchise. We are Here to Help. We will help you get back in business and back to your life.

If you have fire or water damage at your property, would you recommend us? Or, if you knew a friend or family member who had damage, would you recommend us? Many local insurance agents state that they will always recommend SERVPRO to their clients. Additionally, a majority of local insurance agents say they would recommend SERVPRO to their clients over any other mitigation and restoration company in the business in water or fire claim situations.

For any damage that strikes your residential or commercial space, rely on the premier cleanup and restoration company that local insurance agents choose; SERVPRO of Point Loma. We are available to you and your customers 24/7, 365 days a year for all your emergency service needs.

Tips for Protecting Your Commercial Business from Vandalism

8/9/2022 (Permalink)

What is Vandalism and Who is at Risk?

The legal definition of vandalism varies from state to state, but the term generally means the intentional damage, defacement, or destruction of someone’s property without the owner’s permission. It is a criminal act and is prohibited by state laws, which may qualify as a misdemeanor or a felony, depending on the financial damage that is involved. Additionally, there are some states that refer to vandalism as malicious mischief or criminal mischief.

As far as who may be affected by vandalism, the answer is all business properties, especially vacant buildings. Unfortunately, experiencing vandalism can impact a business in numerous of ways. The most obvious is that it creates damage to the property, which will take time and money to repair.

Tips for Preventing Vandalism

While it is impossible to prevent all acts of vandalism, you can prepare your property so that it discourages vandals.

  • Maintain good lighting. The property should remain well lit, especially at night.
  • Install and properly maintain cameras. If a crime does occur, police can use your surveillance to identify and catch the perpetrators.
  • Keep property tidy. An unorganized area tends to attract vandals.
  • Plant shrubbery or fencing. Not only do fencing and shrubbery offer cosmetic appeal to any property, but they also function as the first line of defense against potential intruders.
  • Invest in break-resistant glass. Utilizing a break-resistant glass will make the act of breaking in more difficult for vandals to break in.
  • Don’t ignore it! If you do experience vandalism, don’t put it off. Vandalism encourages more vandalism.
  • Contact authorities. Report vandalism to your local department as soon as possible. If it is not reported, nothing will be done. The department may increase the number of patrols in your area if it is known.
  • Share information. Check in with the neighboring businesses to see if they have experienced any sort of vandalism. Sharing information helps reveal the criminals’ patterns that could potentially aide in stopping the vandals.
  • Join a business watch group. Like neighborhood watch groups, there are resources available to either start a group or join one. It is a good way to reduce crime by keeping an eye on each other’s property.

Has your place of business been affected by vandalism? SERVPRO® of Point Loma can assist with any damages that have occurred.

Understanding How SERVPRO Helps With Claims and Disaster Response

8/9/2022 (Permalink)

No business owner has the time or wants to deal with a disaster. The interruption alone creates enough complications. Instead of dealing with claim services on your own, wouldn’t it be better to have someone to help you through the process? A disaster response company, such as SERVPRO, is a perfect partner for dealing with the aftermath and stress. These companies help business owners and operators, like you, in at least three ways.

3 Ways SERVPRO Helps with Claims 

  1. Rapid Response

After a fire, flood, or any major crisis, you need a rapid emergency response. The increasing damage does not stop after putting out a fire or turning off the water. You must remove all contributing factors. Mitigation companies do not waste any time getting to your facility and putting a stop to the crisis. After the first responders move out, the mitigation team moves in.

  1. Intermediary Between Insurers and Clients

The claim services department of nearly all insurance companies does not make the process of filing easy. You must adhere to numerous rules and cross every T and dot every I. As an emergency relief partner, SERVPRO can help mediate between the insurer and yourself, making the process more comfortable for everyone.

  1. Preparation and Prevention Tips

The primary reason to call SERVPRO of Point Loma is to mitigate and restore your building. However, another benefit of the partnership is getting a property assessment. Expert mitigation practitioners will walk you through different preparation and prevention suggestions, ensuring your awareness of potential problems and how to circumvent them.

No business owner can afford extensive business interruption. Hiring a professional mitigation and restoration service can limit the recovery timeline. However, a company will also receive a partnership with claims services and future planning beyond a quick response. Having a knowledgeable and responsible team to help you through a crisis is priceless and often necessary to ensure a smooth recovery.

Water Mitigation or Restoration?

7/25/2022 (Permalink)

Restoration and mitigation are the two most important process to be carried out as soon as possible. There are some who would argue that water damage restoration and water mitigation are the same, however, this is not always true.

Water mitigation refers to any and all services involved in reducing and/or preventing additional damages resulted from leaking pipes or flooding. This can include moisture mitigation between walls after a storm event.

Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, and storms. Water damage can affect your property from floor to ceiling and everything in between. Request assistance from the water damage experts at SERVPRO® of Point Loma to help prevent further property damage from developing.

SERVPRO® of Point Loma tackles the tough issues from start to finish. We have experienced franchise professionals and the infrastructure to handle any sized loss 24/7/365. We are fully insured and bonded, so you can rest assured that your property is in good hands. Call us today for more information on how we can help with all your water damage needs

Commercial Restoration Process

7/20/2022 (Permalink)

GET TO KNOW US BETTER, WHY SERVPRO?

We understand each situation; we know it is unique, and your business must work again!

To mitigate fire and smoke damage as much as possible and minimize the interruption to your business, we may take the following steps: 

  1. Secure the facility
  2. Ventilate the premises to draw out dust and soot from the air
  3. Removal of any contents, separating salvageable and unsalvageable items in the process.

We at SERVPRO of Point Loma know how to handle these types of cases, and they will happen; you will always be safe with us, and this is something that we can apply:

  • Salvageable items are moved to a secure location for restoration and storage until complete reconstruction.
  • Cleaning the facility, including ceilings, walls, floors, and any permanent fixtures, to prevent further damage from the acidic effects of soot 
  • Clean carpets, and upholstery, if possible, to completely neutralize any acid contained in soot and minimize further damage. Using specialized equipment, deodorize the facility.

We’ll also clean and sanitize any salvageable items and decontaminate the ductwork and HVAC system.

CONTACT US; WE ARE HERE TO HELP!

The More You Know, the Better

7/20/2022 (Permalink)

We know that storms are always chaotic and that knowledge is invaluable when a disaster approaches; having a plan to keep us safe is of the utmost importance, so here are some tips about thunderstorms.

thunderstorm is considered severe if it produces hail at least 1 inch in diameter or has 58 miles per hour wind gusts.

Every thunderstorm produces lightning, killing more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down trees and utility poles, causing widespread power outages.

Severe thunderstorm watch:

Severe thunderstorms are possible in and near the watch area. Stay informed and be ready to act if a strict thunderstorm warning is issued. 

Warnings indicate imminent danger to life and property. Unfortunately, people are killed or seriously injured by severe thunderstorms every year despite warnings. While some did not hear the warning, others listened to the warning and ignored it. The information in this section, combined with timely watches and warnings about severe weather, may help save lives. 

The above is of the utmost importance since sometimes we do not measure the great chaos that this can cause; hoping you consider all these factors.

If you are in that situation, don't hesitate to contact us, and we'll be right away.