What our Customers say...

Fire Damage Testimonials

The customer service from the dispatch, agent and technicians are unmatched.

Andrew called me on the phone within minutes of putting in a request.  He explained the operating procedures and assured me he would get a team to me quickly.

The technicians: Josh, Andreas, and Gavin displayed extreme professionalism. Their subject matter expertise was greatly appreciated.  They worked hard and efficiently inspected walls, pulling apart damaged flooring and setting up all the equipment.

Great people to work with and very good in communication letting us know exactly what's going on

Worked with this team (Megan and Andrew) many times along the years. As a homeowner it's never easy during a water, fire, or mold claim. Stress levels are high, but SERVPRO does a great job accommodating. They do what they say and always treat the customer right. As a vendor of theirs, they always provide the scope of work and never leave you high and dry (pun intended).


Team was efficient and very careful with my stuff.  Really liked the workers.  Meghan was awesome too!!  Having really nice, respectful people around you when you have an unexpected emergency is great.  We worked out concerns and the usual challenges when you have a pack out.  They figured out a way for me to continue working out of my home despite the pack out!  Love that problem solving, can do attitude with cheerful, respectful workers!

SERVPRO Point Loma are quick and reliable.  No bells and whistles they tell it to you how it is.  They know what is and is not covered by insurance and most important thing they are fair.

What a lifesaver! Made a quick call to my buddy to help me out on one of my rentals, he recommended SERVPRO of Point Loma these guys were honest and upfront and put my mind at ease.