What our Customers say...
Water Damage Testimonials
Nobody wants to deal with water damage, and as a first time home owner and renter, I was seriously stressed! SERVPRO was the best decision for this daunting task and I'm so happy they came to the rescue. The process was made quick, as painless as possible, and their costs are super reasonable considering we are amidst a pandemic and every last dollar spent hurts. I am extremely thankful to Meghan, one of the owners, for being so responsive and answering all of my phone calls and getting back to me promptly every time. It's hard to trust a company you don't know yet but I am glad I took the risk and I would definitely use them again in the future. The customer service is truly great! I recommend them to anyone dealing with a water damage crisis!
As a first time home owner and renter, I was seriously stressed when my tenant informed me of a leaking faucet and water damage. Nobody wants to find themselves in this situation, but if you do, SERVPRO is the best for this daunting task. I'm so happy they came to the rescue. SERVPRO made the process quick, as painless as possible, and their costs are super reasonable. I am extremely thankful to Andrew and Meghan, the owners, for being so responsive all the time throughout this process. It's hard to trust a company you don't know yet but I am glad I took the risk with SERVPRO- they did not disappoint! I would definitely use them again in the future and I recommend them to anyone dealing with a water damage crisis! Excellent customer service- I cannot stress this enough. Thank you so much SERVPRO!
Owners Andrew and Meghan are all over it. I had a leak from an AC unit that required a complete replacement of the flooring and some drywall. There were a few wrinkles on my job that the team worked around with aplomb. I was so relieved to know that the SERVPRO team could coordinate the floor demo and replacement. The subcontractors on the job were spectacular as well - they did great work and were focused on service. They helped me procure flooring that fit within a very tight budget (this was an unplanned floor replacement after all).
I would recommend SERVPRO of Point Loma to a friend, or anyone looking to get great service, the ease of what feels like a one-stop shop that can get you all the way to the finish line.
If you've ever had water or mold damage in your home, it sucks. It's stressful and that portion of your home will be out of commission for a while. In my case, I had to displace some tenants in their rental. Meghan came through and put my mind and the tenants' minds at ease before the work started. She was straight with us on what damage there was and gave me an accurate range of what it would cost. (It ended up coming in on the low end). Their crew did a great job on a short timeline in this tense situation we have going with Covid. Took all sanitary precautions and great communication throughout. She also lined up the reconstruction to come in and complete the job right after they were done. Highly recommend Meghan and Andrew. Will probably have to use them again down the road.
My insurance agent recommended SERVPRO when my washing machine leaked. The rep that came to inspect was very knowledgeable and pleasant. He was very straight forward and showed me exactly where the water was located. I asked if it was a job I could handle myself, he was very helpful in explaining the type of equipment needed. I'm really glad SERVPRO didn't try to scare me into having them do the job. I hope I never need them again but if I ever do, they are my go to guys!
I had water damage in my home from a burst water line while on vacation. I called SERVPRO of Point Loma and they responded immediately. They removed the water from my basement and used equipment to dry the walls and floors to keep mold from growing. I was so pleased with how they were able to make a bad situation better from day one. Very professional team that I would be happy to recommend to anyone I know.